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Tech Ura and Robert were kind, honest, and thorough. They respected that I don't wear shoes in the house by wearing shoe covers. I would want these techs to come to my house in the future. Professional and explained things in layman's terms.

Technician was prompt and knowledgeable and friendly. He did scratch a closet door when taking our new coil to the attic, but to his credit he proactively pointed it out to me, and they have offered to come and fix it. I’ll update the review if that doesn’t get done in a timely manner. Update: They called within 24 hours to schedule a fix, and they offered times within the next 2-3 business days. They sent out a field manager who fixed the scratch and it looks good. More importantly, our HVAC is working well!

Mr. Glenn Sanchez Betancourt was our technician today for an emergency service call on our air conditioner. He was extremely responsive, answering the call after work hours. His professionalism and expertise were exemplary in every aspect. He was thorough in his assessment, staying focused on the needed repairs and avoiding the sales pitch that everyone typically gets from an emergency AC repair call. I used Google to check the pricing of his repairs and he was on par especially given the responsiveness and his efforts to keep us apprised of the specifics of the repair. This company will be our first call from this point forward.

Always amazing service! Glen was fantastic!

We had a new system installed in 2022 and Comfort Authority has been super helpful in the installation and maintenance process. Rick is amazing, very knowledgable, and patient to take the time to explain and answer questions. Thank you!

I have been using Comfort Authority for several years on several houses. They are always professional and don't leave till they solve the issue and the customer is satisfied. Today Glenn was my tech again and he used all available resources to solve the leak in the system.