This company is of the up most positive experience I have ever had with HVAC providers. Everyone that I have met from Geri, to James, then Steve, Peter, and Sean were all down to earth professional and friendly.
Comfort Authority took the time to measure and did the math to make sure what we were getting was what was best for our home. If you're looking for customer service and confidence in your purchase go with Comfort Authority!! They are the best!
... service, support, and professionalism were perfect. I've had to deal with every type of trades guys you can think of. I've hired 'em. I've fired 'em. I've been screwed by 'em. And I've even sued 'em.
So, when I say these guys were stellar, I'm really saying something here.
They showed up at my house a little after 8 am on installation day and left at 11:30 pm. By the end of that day, I could feel air coming from the vent in my bedroom for the first time since I lived in this house. I was not sure at first if I was imagining it or not. I've had the new system now for 4 days and I am completely satisfied and relieved that I made an excellent decision with a great outcome. James and Steve are the owners. Everyone on their team, are professional, polite and service oriented people. They are great and I look forward to having a long relationship with all of them.
Source: BBB Better Business Bureau
Far and away the best AC company I have ever dealt with. They replaced our 20 year old AC/heating system and it was done perfectly. From the sale to the install, everything was flawless. James is a consummate professional as were the two installers. We couldn't be happier.