I came across The Comfort Authority. They had the most number of reviews and the highest ratings. After reading their reviews, I called and immediately had an evening appointment set up. James came into my house with his shoes covered to avoid bringing anything from outside into my home. He did his evaluation and explained to me what my options were should I decide to go with them. By the end of the evening, I knew that my search was over. I had some questions along the way leading up to my installation, about the product, where the air conditioner was going to be installed, etc. I even called several of their customers to get their feedback on their equipment and the company. I heard only glowing comments. I came to understand that the contractors are the most important part of this equation. You can have the Cadillac of machines, but if it is not installed properly, it will not work properly and be nothing but a nightmare. They showed up at my house a little after 8 am on installation day and left at 11:30 pm. By the end of that day, I could feel air coming from the vent in my bedroom for the first time since I lived in this house. I was not sure at first if I was imagining it or not. I’ve had the new system now for 4 days and I am completely satisfied and relieved that I made an excellent decision with a great outcome. James and Steve are the owners. Everyone on their team, are professional, polite and service oriented people. They are great and I look forward to having a long relationship with all of them. I hope this review will be helpful to someone who is in the position I was in several weeks ago, starting your search. You can’t go wrong with The Comfort Authority; they will stand behind their work.
Source: BBB Better Business Bureau