Luis was very professional, explained all the details and fixed the AC in a timely manner

Mike was right on time. He explained and showed me the problem. Also said that the uv lights needed to be replaced. He showed me the upper light was burned out and that it was causing mold. Also he got me on the protection plan to save from future issues and maintenance fees. Thanks Mike Kennedy you're a great representative for The Comfort Authority.

The technician, Glenn, was awesome. He went far and beyond... He got rid of a wild animal's caca in the backyard and he called later in the day when I was freaking out because my AC wasn't pausing after maintenance. He said that is normal due to the AC not working the previous day. He was right. My AC paused two hours after he called. It took 9 hours to reach 75 degrees in the house. Glenn called the next day to make sure all was ok. Thank you Glenn!

The Comfort Authority is top notch! Glenn was here and had us cooled back down in a jiffy. The employees are always friendly, courteous and clean! I love that they put booties on their shoes. We have been using them for about 8 years now

Luis came to check out our AC system. He let us know he was on the way. He was very professional and even wore protective foot covering into the house. Once he completed his diagnostic, he let us know what the issue was , providing pictures and videos, so we knew exactly what he was speaking about. He made recommendations on the steps to take and gave us several quotes for different scenarios. We had a different company out the day before and the experience was extremely different. The other company left us unsure and uncomfortable with their diagnosis. This is why we asked Comfort Authority come. A friendly face and knowledge goes a long way.

Excellent service! My technician Luis was on time at the beginning of the time window (which was extremely helpful) . He was honest with his finding and suggested services , as well as extremely friendly . If comfort authority keeps techs like Luis I’ll be continuing my service!