Our Values &
Culture

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust: In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency: Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

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Honesty: This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you.

Integrity: We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

(813) 355-8898

We look forward to giving you the comfort, health and peace of mind you deserve.

(813) 355-8898

REVIEWS

What Our Clients Say

Glenn is always professional and goes above and beyond. I am grateful to have him keep my air conditioning on top running order

— Susan Dvojack | Google Review

Eric explained things in a way I could understand. Taught me preventive measures. Was respectful and kind.

— Maureen Ogden | Google Review

The Comfort Authority sold me a new system about half a dozen years ago and have been providing routine service ever since. I’ve had no issues with my system and love the service I receive. Once a year they reach out to schedule routine service to make sure I don’t find myself in an emergent situation. That convenience is huge, but even better every single person I’ve delt with, be it over the phone or in person, has been exceedingly courteous and professional. Today I had Luis over who took great care of my system and was very respectful of my home. Fantastic company!

— Matthew J | Google Review

Had a great experience with Raymond today. He was knowledgeable, genuine, and efficient. Would recommend this company due to the full service they provide.

— JB Bowers | Google Review

We called Comfort Authority on Saturday but due to very busy schedule no one was able to come to work on our unit. Josh from Comfort Authority called us on Monday apologizing for the delay and was able to work us into the schedule that day. James and Steve came out and checked out our old unit that was struggling. They were very professional, knowledgable, and thorough. 0

— Patty S | Google Review

Our technician was Luis and he was very thorough and professional

— Michael Nash | Google Review