Our Values &
Culture

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust: In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency: Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

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Honesty: This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you.

Integrity: We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

(813) 355-8898

We look forward to giving you the comfort, health and peace of mind you deserve.

(813) 355-8898

REVIEWS

What Our Clients Say

Eric, the technician, was very friendly, courteous and informative. Gave me choices without being pushy. Recommend this company.

— Gary Robertson | Google Review

The technician that serviced our A/C was very professional and knowledgeable. Val W.

— ICECS Electrical | Google Review

Luis was very courteous, knowledgeable,and thorough. Even though the problem continued, he returned the next day and was able to get to the cause of the AC failure. Excellent work and customer service by him and the receptionists at Comfort Authority!

— James Ignatius | Google Review

James provided us timely and great service. Clearly explained the issue and suggested a repair. Would use again and recommend.

— Todd Williams | Google Review

Customer service has been top notch. The technicians that came out did a more thorough inspection than any company has done for us before. Additionally, they were patient in explaining things and making recommendations without pressure. Little things make a difference: 1. Even though they were told they didn't have to, they covered their shoes each time they came in the house. 2. They included me as much as they did my husband which isn't always the case.

— AliK | Google Review

Fantastic company and people. Eric Clauss was extremely personable and professional. He did a very thorough evaluation of my property and made a few recommendations. No hard hard sell, just good advice for the future.

— Joe Sabadish | Google Review