Our Values & 
Culture

Really appreciate the way Comfort Authority technicians show up on time for appointments. The communication via text to confirm and update arrival time is awesome! Had routine maintenance today and Frank Basso did a thorough job! Appreciate him informing me of options available (air purification system, maintenance program) without it turning into a hard sell session. Comfort Authority has earned my trust! Update - Unit stopped running so Comfort Authority came out to repair. Same great communication by the office staff and technician. Arrived on time, and repair done (needed a capacitor). Update - Unit stopped again! About 6 weeks since last visit. Part replacement and Freon needed. All under warranty. The tech, Michael, was terrific. Described what the issue is and assured me there is no charge for this visit since all is under warranty.

Glen was amazing. Thorough, efficient and helped to get my unit back in tip top shape. He was ahead of the schedule and very polite. I would highly recommend this company.

John G, Derek, Cameron, and Ren were wonderful professionals to work with. They listened attentively and restored us to comfort in a day. Thank you, Comfort Authority!

Eric was absolutely amazing, I told him what was wrong with my plumbing and fixed it in a timely manner. I can’t recommend comfort authority enough! They helped me with me AC system some time ago and then when my plumbing decided to give me issues I already knew who I would call. This company is beyond amazing! Highly recommend

Luis came over to fix my air conditioner yesterday and he did a fantastic job. He was very professional, and got the job done quickly and with a smile. I would highly recommend the Luis and the Comfort Authority if your air-conditioning needs repair.

We had an issue with some seals and Luis came out and took care of everything. Thanks!

Glen came out to fix a minor issue with my unit. He was punctual, friendly, and efficient. My A/C unit was completed in February and it has been running smoothly. My power bill in the summer was lower than last summer.

I have been using Comfort Authority for several years on several houses. They are always professional and don't leave till they solve the issue and the customer is satisfied. Today Glenn was my tech and he worked through the rain to get my system working.

Upfront with everything and very professional. Overall a great experience!

Last week, Michael from The Comfort Authority came out the same day to investigate and resolve a drainage issue with our fairly new unit (installed by different company). Through careful troubleshooting, he discovered the root cause and recommended a viable solution that was also cost-effective. Michael had us up and running again within hours and we have had no recurrence of the issue. I really appreciated his clear explanations and patience in discussing our options as well as overall professionalism and trustworthiness. This can be hard to come by. We have also worked with other members of The Comfort Authority team for different concerns and maintenance. Chase, Seth, and Demmar have all displayed the same excellent customer service, friendly demeanor and effort to go the extra mile to ensure customer satisfaction. I felt that they actively listened to me and were here to manage my issue without the constant upselling that I’ve experienced with other companies. I 100% recommend The Comfort Authority and its team if you have an HVAC issue. I’ll continue to use them for my future maintenance and repair needs, with confidence. Thank you, Michael, Demmar, Chase, and Seth.