Our Values &
Culture

Values & Culture

To serve our customers effectively, there are several principles we believe are of the utmost importance.

Culture is the process by which a person becomes all that they were created capable of being.
— Thomas Carlyle

Trust: In order for us to help you, our customer, you must trust us. Trust is hard to earn and easy to lose. We work hard to maintain trust by providing accurate information, standing behind our work and honoring all promises. We must be responsive and respect your preferences for communication.

Transparency: Our certifications, background, ownership, procedures, policies, and guarantees are all information that we are proud to share. Just ask!

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Honesty: This goes hand in hand with trust. Our company must always be honest. If we can’t do something, we’ll tell you. If we can do it, we will. What you do next is up to you, we won’t try to pressure you into any decisions, and we will never offer anything that won’t be beneficial to you.

Integrity: We do what we need to maintain our image and reputation. Striving to maintain the highest professional standards is very important to us.

(813) 355-8898

We look forward to giving you the comfort, health and peace of mind you deserve.

(813) 355-8898

REVIEWS

What Our Clients Say

Excellent professional service and fair estimates. Pleasure working with your company. Thanks for sharing your expertise.

— David Piatek | Google Review

We were very happy with the service provided by Luis from The Comfort Authority. We'd been having problems with the wiring on our thermostat, and he fixed the wiring, and also helped us with another issue we had that he found while doing his inspection. He is very professional, knowledgeable, and friendly - and completed all the work on the same day. We hope to see Luis again for our yearly inspection :).

— Samantha M | Google Review

Rick was right on time and very thorough. Informed and explained each step and offered options. Supplied written reports and pictures. Very well done. 12/15/23 Installed new heat pump on Dec 15 2023. Installation was conducted by Gary Clark, Zack and Peter. The whole job took only 7 hours and was done with minimal inconvenience. Very clean and no damage to the walls or floor. Very well done. The technicians were polite, knowledgeable and competent. Better than I expected, 5 stars all around. 12/20/23 Peter and Zack returned on Dec 20 to check things out and adjust some pressures to maximize the performance. Very prompt service and again, well done, 5 stars 7/26/24 Glenn was on time and kept me informed. Spent wuite a bit of time getting things right. Even had shoe covers. Well done 3/26/25 Had my HVAC system inspected today. Raymond Moudy was early and keep me informed of his early arrival. Job was thorough and done on time with no disruptions. 5 Stars

— Dave Hawthorne | Google Review

I have never been as pleased with a AC company as I was with The Comfort Authority. They were the most professional company I have done business with since moving to Florida over four years ago. Everyone associated with The Comfort Authority was on time and took extreme pride in their work. All the way from Derek who came out and went over all my options to Peter, Frank, Justin, Rae and Andre who installed my AC units. I will never use another AC company besides The Comfort Authority.

— Les Wielkens | Google Review

I so enjoy Glenn who provides my yearly visits to inspect and maintain my HVAC system. He is professional, knowledgeable, and caring. Thank you.

— Christina Brittain | Google Review

Comfort Authority was great! I got service within hours of reaching out about my HVAC system not working. After helping to correctly reinstall a nightmare of an air handler situation, the technician was able to diagnose and fix the issue. Chase was super thorough and up-front about the costs, and his friendly manner put me at ease. I wouldn’t hesitate to call this company again for service.

— Lisa Merklin | Google Review