8/5/2025 Luis and Ura installed a leaking coil in my attic. It was a big job and they did it perfectly. Right on time, very efficient, started at 8:30 and finished by 1:00. They did a wonderful job! Rick was right on time and very thorough. Informed and explained each step and offered options. Supplied written reports and pictures. Very well done. 12/15/23 Installed new heat pump on Dec 15 2023. Installation was conducted by Gary Clark, Zack and Peter. The whole job took only 7 hours and was done with minimal inconvenience. Very clean and no damage to the walls or floor. Very well done. The technicians were polite, knowledgeable and competent. Better than I expected, 5 stars all around. 12/20/23 Peter and Zack returned on Dec 20 to check things out and adjust some pressures to maximize the performance. Very prompt service and again, well done, 5 stars 7/26/24 Glenn was on time and kept me informed. Spent wuite a bit of time getting things right. Even had shoe covers. Well done 3/26/25 Had my HVAC system inspected today. Raymond Moudy was early and keep me informed of his early arrival. Job was thorough and done on time with no disruptions. 5 Stars

Wonderful experience from begining to end. Received a quote yesterday and was scheduled for installation today. Every person I have been in contact with has been awesome. Derek who came out first ensured I could understand what was going on and what would happen next. He was also gracious enough to speak to my dad as he had a lot more questions. I never felt pressured and felt like they gave it to me straight and put more thought into what I needed versus trying to upsell me and I always appreciate that. Then Gary and Robert came out for the installation and made the process even better. They were awesome! Came in nice and early and were here a better part of 8 hrs. They were well spoken, super friendly and took me on a tour of my new system before they left. I was honestly dreading having to do this whole process, but everyone involved made it a whole lot easier. Will definitely put in a good word if ever asked in the future. Thank you!

The Comfort authority came out within 24 hours of requesting. Rick was great! He explained everything in detail, showed pictures of each piece and worked quickly to get our AC running again. Definitely recommend.

Luis did a great job for me. He gave me options on what could fix the problem. In the end, everything is working fine. I appreciate his thoughtfulness, empathy and professionalism resolving my drain line issue. Comfort Authority is my go to company for all my HVAC needs. Thanks, Luis!

Mr. Glenn Sanchez Betancourt was our technician today for an emergency service call on our air conditioner. He was extremely responsive, answering the call after work hours. His professionalism and expertise were exemplary in every aspect. He was thorough in his assessment, staying focused on the needed repairs and avoiding the sales pitch that everyone typically gets from an emergency AC repair call. I used Google to check the pricing of his repairs and he was on par especially given the responsiveness and his efforts to keep us apprised of the specifics of the repair. This company will be our first call from this point forward.

Luis came to our home today after contacting The comfort Authority, He diagnosed the issue explained my options and completed the repair while keeping me informed of the progress and taking pictures along the way. Thanks Luis, excellent work!